Our Mission

Welcome to the Industry SOS- Service Operations Solutions. We are a Toronto-based consulting and management company whose main goal is to aid and preserve the profitability of our city’s locally-owned restaurants & bars. More, we seek to encourage the professional growth of Toronto’s service industry community- crew, management and proprietorship.

It is our aim to see profits stay in Toronto’s neighbourhoods, and to keep the core concept of hospitality viable in this industry.

I wish you all the best, and look forward to working together to improve your business and our industry community. Cheers,

Russ Rowlands,
Founder and Director of Operations, the Industry SOS

Our Ideas

At the Industry SOS, we use a core group of solutions, tailored to your specific operation, to maximize profits by reducing or eliminating revenue impediments. They include, but are not limited to;

Creative Management Solutions (including Management On Demand)
Labour Costs and Staff Development
Service Evaluations
Operational Cost Analyses
Sales Tracking & Analyses
Physical Layout and Operational Efficiency
Inventory Control & Costing

When you sit down with one of our professionals, we will work together with you to identify the root cause of your operational difficulties. From there, our team can develop a custom-tailored suite of solutions which can ease or eliminate the challenges and improve your profits.

Concept Development

For investors or proprietors wishing to establish or redefine their business space, the Industry SOS offers a creative development package, ranging from efficient bar space design (a major factor in revenue generation) to ground-up concept modeling. Whether you’re planning a 120-seat bistro, a late-night lounge or an overhaul on your cocktail menu, our professional perspective can help maximize the return on your efforts and investment.

While planning your future operation, consider using a menu designer to help establish a cost effective, yet desirable food and/ or drink menu. This service is applicable to parties, events and restaurants alike. We can work together with your chef or bar manager to create a menu that caters to your specific clientele and is tailored to your expense profile.